Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer’s self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world’s most well known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experience to digitally transform customer journeys end-to-end. Ushur is looking for an experienced Senior Director of Product Manager of Artificial Intelligence and Machine Learning Solutions who is excited to help build the future of AI-powered Customer Experience Automation. This role calls for an LLM/GenAI product expert who possesses an understanding of automation and AI and how the two can be leveraged to improve end-to-end customer experiences for large enterprises. If you’ve dreamed of shaping and building products that transform customer experience, this is the role for you.
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