Pathpoint is building the modern distribution infrastructure for the $120B E&S insurance market. Today, more than 20% of commercial insurance business is placed into the E&S market, yet agents, brokers, and carriers rely on analog, inefficient, and imprecise systems, paperwork, and tools to transact. Pathpoint is the only wholesale distribution platform that uses technology to connect carriers and agents around the country, streamlining and automating submissions, underwriting, binding, compliance, payments, and service through technology and people. All brought to you by a team committed to raising the bar in E&S insurance. We’re expanding our in house Service team to support additional volume and are looking for an Operations Associate to join the team. This role will report to an Operations Manager and is a remote position based in the United States. Operations Associates are assigned to specific regions in Pathpoint’s distribution and within that region are responsible for all the following processes: Endorsements, Cancellations (NOCs and NORs), Resolving flagged/tagged Surplus Lines filings, Renewal quoting. In addition, there are two other processes we have automated, or automating, but Operations Associates help to complete exceptions and edge cases: Reviewing Inspections and executing on findings, Non-premium bearing endorsements. Operations Associates may take on new processes or collaborate with other departments (Financial Operations, Sales, Underwriting) to improve the client experience around Service.