About Vouch: Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups. Vouch is a new, technology-first insurance company backed with $185M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies. We're doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry. Why should you join our team and Vouch: Not only is this an exciting new team where you will have the ability to drive real impact on our business strategy and scalability, but Vouch is the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.” What does a work environment look like at Vouch? This role is based in our New York or San Francisco office. We require the team members to be in the office at least two days per week (Monday and Thursday) to foster close collaboration and team building. Role Responsibilities: The Business Operations team supports the CEO in addressing the most critical business challenges at Vouch. This hands-on team takes comprehensive ownership of high-visibility projects that significantly impact the broader business. They are also tasked with generating internal, competitive, and market analyses that unveil opportunities to innovate our operational models, processes, and performance management systems. The ideal candidate will have experience structuring research plans, conducting thorough analyses, and crafting strategies with definitive execution plans. The candidate should be adept at communicating, engaging, and presenting to senior stakeholders and skilled in identifying and deploying solutions to complex business issues. Job Duties: Problem Solving: Design and implement effective frameworks and strategies to tackle key business challenges and efficiently execute on action plans. Research and Analysis: Independently formulate critical questions and analyze extensive datasets from diverse sources to pinpoint high-impact opportunities and glean actionable insights. Project Management: Oversee and report on the progress of cross-functional projects. Process Improvement: Design and refine scalable processes that support the company's expansion. Competitive Intelligence: Perform market and industry analyses and integrate trends into operational strategies. About you: You have at least 2 years of relevant experience in fast-paced, analytical, and strategy-focused roles, such as strategy consulting, investment banking, investing, and/or in-house strategy. You have led and successfully completed strategic analysis assignments that have directly influenced business strategy, showcasing your expertise in structuring research plans and conducting comprehensive analyses. You have a demonstrated history of designing and implementing at least one significant strategic initiative, reflecting your strong capabilities in developing and executing clear, effective execution plans. You have a hustle attitude, a desire to work autonomously with direction, and an ability to learn on the go. You have managed and successfully executed a cross-functional project, demonstrating your robust project management experience and exceptional leadership and team coordination skills. Vouch provides several benefits to help you bring your best self to work: Competitive compensation and equity packages Health, dental, and vision insurance Parental leave Flexible vacation time (Unlimited PTO) Wellness allowance ($80/month) Technology allowance ($100/month) Professional Development ($500/Yr) Home office setup (One-time $500) L&D: Partnerships with Ethena, Hone, and weekly Lunch & Learns Employee Groups (ERGs, Committees, and Communities): Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc. Wellbeing: Voucher’s have access to many wellbeing perks, including Calm, ClassPass, Headspace, Fetch, OneMedical, Origin, SoFi, etc.
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