Description

About Vouch: Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups. Vouch is a new, technology-first insurance company backed with $185M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies. We're doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry. Why should you join our team and Vouch? This is an exciting opportunity to help shape the future of our Fintech portfolio and make a lasting impact on our underwriting strategy and approach. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are 'Put People First,' 'Listen, Challenge, and Grow,' 'Face challenges head-on and win as a team,' and 'Serve clients with integrity and excellence.' What does a work environment look like at Vouch? Vouch is a Virtual First Workplace with San Francisco, Chicago, and New York City office locations. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held. Role Responsibilities: Vouch seeks a dynamic, goal-oriented, and creative Portfolio Underwriting Director. This role requires deep expertise in professional and/or management liability lines and a solid understanding of standard (P&C) coverages. Your key responsibilities will be to drive profitable growth within one or more of our innovation-focused insurance portfolios. As a dedicated professional team manager, you will play a key role in achieving specific growth targets and maintaining optimal loss ratio goals across various insurance products in a vertical. In your capacity, reporting to Vouch's Head of Underwriting, you will be tasked with delivering strategic and tactical portfolio management outcomes and underwriting complex accounts while consistently driving improvements in underwriting efficiency and effectiveness. Job Duties: Lead and develop a team of professionals, fostering a culture of excellence and continuous improvement. Develop and deliver an effective portfolio management framework for the Fintech / Financial Institutions Innovation economy vertical, providing actionable insights that continuously inform adjustments to underwriting strategy, appetite guides, guidelines, coverages, and pricing through careful monitoring of key portfolio signals and external developments in legislative, economic, and competitive landscapes. Deliver target GWP and loss ratios for managed portfolios. Underwrite complex accounts and ensure adherence to Vouch's strategy, guidelines, and reinsurance considerations and refer accounts to the Head of Underwriting as required. Collaborate closely with the sales and Insurance Product Development teams to understand customer needs and proffer creative underwriting solutions that differentiate Vouch in the marketplace while delivering GWP and Loss Ratio targets. Continuously seek ways to standardize the decision-making process from a quantitative and qualitative standpoint to inform and augment our underwriting processes. Deliver actionable underwriting decision-making and process-improvement proposals. Share product and knowledge expertise through direct communication with clients, training and teaching opportunities, as well as external engagements. About you: 12+ Years of Experience in Underwriting Management and/or Professional Liability lines with either Portfolio / Home Office and or P&L accountabilities and direct underwriting responsibilities. 5+ Years of Experience Managing Underwriting Teams. Understanding of key P&C lines of insurance and desire to learn new lines. Ability to demonstrate a relentless commitment to GWP Growth and Loss Ratio performance through inquisitiveness in getting at root causes of portfolio performance issues. Experience working with actuarial, legal, product development, and compliance teams to deliver key underwriting insights to drive changes to underwriting, coverage, and pricing. Strong leadership and management skills, including the ability to effectively direct, motivate, and mentor a diverse team, ensuring high productivity and team morale. Proven ability to drive creative