About Vouch: Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups. Vouch is a new, technology-first insurance company backed with $185M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies. We're doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry. What does a work environment look like at Vouch? This role is based in our Chicago or San Francisco office. We require the team members to be in the office at least two days per week (Monday and Thursday) to foster close collaboration and team building. Role Responsibilities: Establish trusted relationships with our customers, Deliver consistent and timely follow-up in response to client requests and issues, Engage in retention efforts and proactively account round assigned renewal portfolio, Manage growing accounts, including selling products and advising on risk solutions, Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform, Drive additional value by identifying follow-up opportunities for Vouch, Analyze existing insurance packages and evaluate risk, Preparation and presentation of submissions to insurance companies, coordinating with brokers and placement specialists as needed, Coordinate billing based on client/carrier instructions and assist in collections as needed. Qualifications: 3+ years of Account Management experience within the Commercial Insurance space, ideally with exposure to technology companies, Strong preference for prior working experience in the following commercial lines:, Business Owners Package (BOP) or GL, Property, Worker’s Compensation, Cyber, E&O, D&O, EPL, Strong communication and organizational skills, Dependable, coachable, proactive, positive, and detail-oriented with excellent follow-through skills, Able to deal well with ambiguity and maintain composure in complex situations, Strong Sales, Communication, and Marketing skills are critical; must be able to demonstrate success in managing tight time frames and high volumes of work, Active/Current Property and Casualt...
Vouch