Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. Now is the perfect time to join the journey. Here’s why It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums. We’re well-backed & stable. We closed our $100M Series D fundraise. We are supported by some of the top investors globally, including Google’s “Gradient” AI-focused fund, Obvious Ventures, Advance Venture Partners, Eden Global Partners, and Clocktower Technology Ventures. It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period. If you’d like to understand more about Openly’s mission, consider checking out this video from a company pitch we gave several years ago at Techstars. Job Details We’re growing and looking for a Personal Lines Underwriting Assistant at Openly to complement the Underwriting Team!! This role will provide critical support for the growing needs of the company, our independent agency partners, and policyholders. This role's ideal candidate will be energized and excited about working as part of an insurtech startup company. A can-do attitude and roll up your sleeves mindset are critical for this role. If you exemplify Integrity, Empathy, Teamwork, Curiosity, and Urgency, we want to hear from you. Key Responsibilities Assist with the processing of non-renewals Professionally interact with agents and policyholders to build positive business relationships Collaboratively engage with underwriters and product teams as necessary to inquiry, instruct, collect, or maintain pertinent information to ensure there are no gaps in our process and workflows Be the first point of contact for agents and policyholders with questions Assist with the processing of cancellations and requests for repairs letters Develop a thorough understanding of our policy forms, underwriting guidelines, and technical pricing approach Participate in projects as needed, individually and/or in teams Requirements Bachelor’s degree, or equivalent combination of education and experience. Property & Casualty insurance courses preferred Minimum of one year of processing experience/exposure to property and casualty underwriting Ability to manage confidential information appropriately and professionally Desire to work in a fast-paced, dynamic startup environment and is adaptable in nature Resourcefulness, intellectual curiosity, and a genuine interest in learning new processes and working in a fast-paced startup Strong business acumen, analytical and project management skills Familiarity with Google Suite is a plus Excellent interpersonal communication skills, both verbal and written, including excellent phone, and listening skills Incredibly organized with superb attention to detail Ability to successfully support multiple projects and requests while delivering a high degree of service Self-starter mentality with strong time-management skills who can work autonomously
Openly